COVID-19 Update September 8, 2021

The Government has announced that New Zealand (excluding Auckland) will move to level 3.


Under Alert Levels 3 and 2,more businesses and locations are required to have processes in place to enable people to scan in using the COVID-19 tracer app, or manually record their visit.             

Displaying QR codes for scanning is a legal requirement under the COVID-19 Public Health Response (Alert Level Requirements) Order (No 10) 2021. This means you need to display a QR code and have one alternate form of record-keeping for people who do not use the COVID Tracer App.

Mandatory record keeping will help ensure that any close-contact businesses and locations which are allowed to be open, and which are at higher-risk of transmission of COVID-19 occurring when there are cases in the community, have good systems in place enable people to record their visit. Good record keeping supports faster communication with those who are identified as contacts of a positive case.                  

This requirement comes into effect at 11.59 pm on 7 September 2021.

How is this different from current settings? 

Currently the only record keeping requirement is for businesses in limited scenarios at Alert Level 3 to have systems and processes to ensure – as far as is reasonably practicable – that a record is kept, and for attendees at social gatherings at all Alert Levels.

What does this mean for the sport and recreation sector?          

For the sport and recreation sector, this will apply to:

  • Indoor facilities where sport and recreation occur e.g. recreation centres, swimming pools
  • Indoor exercise facilities e.g. gyms, yoga studios
  • Sport and recreation clubrooms
  • Commercial and ticketed sport and recreation events

In all other places where people gather, it is encouraged but not mandatory to provide record keeping. For example:

  • Changing rooms
  • Non-commercial or non-ticketed outdoor events involving more than 30 people

If you are in doubt, it is recommended you provide record keeping.

For more information, please refer to our FAQs on new mandatory record keeping and QR code scanning requirements, or visit:
Record keeping and contact tracing | Unite against COVID-19 (

Resources for businesses and organisations

There are new resources including posters and three new ‘record keeping box’ templates in different sizes, and new record keeping slips and a sticker for custom boxes.  They can be found here .